Shipping Policy

How long does an order take to arrive once shipped?

 

All orders are processed & shipped as soon as possible through many USPS, depending on the fastest shipping method available to your location. We typically take 1-3 business days for handling & processing your order. The typical delivery time frame is anywhere from 7-10 business days. Depending on your location, you might receive items much earlier. Please allow extra time during our busy season as postal delays are out of our control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. For international orders shipping time depends on weight and location.

 

Will I receive a tracking number for my package?

 

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

What do I do if my order is lost in the mail?

 

The postal service is out of our control once your package leaves our store. We are not responsible for lost or stolen package once it leaves our store. we provide tracking number for every purchase, reach out to postal service is any issue arise.

Are there any hidden customs fees or import taxes? (rest of the world)

 

All prices on our webpage are displayed in USD with all taxes completely covered on our end. However, depending on your location and laws in your area, you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its destination, which are determined by your local customs office. Please seek additional guidance based on your location and the associated import laws. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.